Forms of Payment

We accept Visa, Mastercard, Discover, and Paypal.

Return Policy

We hope you love your purchase from ROSE+WATER. However, if you would like to return an item, please email: kaia@roseandwater.com and we will get you set up with return instructions. Items purchased from ROSE+WATER may be eligible for return with a full refund within 30 days of purchase upon reasonable usage.

Please note that that we do not refund shipping costs. We are not responsible for lost, held, or damaged packages.

Packaging

Our products are mindfully packaged in recyclable and reusable glass/metal containers. Environmental sustainability is a top concern of ours and is essential to our decision making. We continuously strive to make the lowest possible environmental impact with our packaging and aim to be plastic-free.

Domestic Shipping / Order Fulfillment

We will process your order within 24-36 hours given all items are in stock.

Orders are shipped via USPS or UPS.

Expedited orders received after 1pm PST will ship the following business day. Overnight orders received before 1pm Friday will not arrive until Monday.

ZERO WASTE SHIPPING 🌎 | Ships with minimal product packaging - no product boxes or extra materials included. All orders are shipped using 100% recycled packaging paper and without any plastic.

We package our products meticulously prior to shipping to ensure the products arrive to you in flawless condition. We do sincerely apologize for any items that may arrive broken or damaged. Please check each item upon receiving them and notify us within 7 days upon receiving a broken/damaged shipment.

International

We currently only ship domestically within the United States, but we hope to change that very soon!